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Gain access to Quest™, our innovative and powerful platform that delivers quick access to service requests, real-time project status, and powerful automation for onboarding new employees and more.

WHO WE SERVE

 

 

IT SERVICES

Our team offers a variety of services to support your IT operations and growth.

PROFESSIONAL SERVICES

Leverage our expertise to optimize your IT environment and work towards compliance goals.

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ABOUT SOURCEPASS GOV

Our team is comprised of industry experts with a deep history in working with the public sector.

DRIVING INNOVATION

Introducing Quest™

Enjoy a next-generation experience with our innovative platform.

 

quest Next generation client experience.

Gain access to Quest™, our innovative and powerful platform that delivers quick access to service requests, real-time project status, and powerful automation for onboarding new employees and more.

Quest™ by Sourcepass is a SaaS-enabled platform that uses AI and real-time integration to our toolset to provide a fully automated IT system. Accessible via web, desktop, and mobile app, Quest™ is designed to keep you in sync and in control for a premium IT experience.

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 Available on Desktop & Mobile

Quest™ is built to provide a consistent and seamless experience across all devices. Whether you’re using the web, desktop, or mobile app, you can easily manage your IT services without any disruption. Our platform ensures that your interactions are smooth and efficient, just like your favorite apps.

 Effortless Service Requests

With Quest™, you can quickly create and track service tickets, add users, and attach screenshots or other relevant information. The intuitive interface allows you to manage requests on the go, ensuring that your IT needs are addressed promptly.

 Enhanced Security

As security is a top priority for us, Quest™ offers multiple authentication methods, including face ID, Office 365, and G Suite logins. This ensures that your data is protected while providing you with convenient access to your account. Our platform combines security with ease of use, giving you peace of mind.

 Comprehensive IT 

Quest™ is your one-stop solution for IT management. From tracking hardware orders to viewing invoices and accessing the company directory, everything you need is at your fingertips. The platform’s cloud-based architecture ensures that it is lightweight and efficient, making it perfect for mobile use.

 Robotic Process Automation

Incorporating RPA into our operations has significantly enhanced our efficiency and accuracy. Our integration with Quest allows us to utilize Smart Requests, which are forms tied directly into our automation platform.

 Continual Enhancements

We’re continuously working to improve Quest™. Our roadmap includes exciting features like SMS communication for service requests. We’re committed to making Quest™ even more powerful and user-friendly, so stay tuned for more updates!


 Assessment

Our team reviews your existing infrastructure and workloads to capture resource utilization of CPU, memory, storage, and other important aspects of your compute platform along with any special or unique requirements.


 Planning & Design

Next, our team designs a solution and key recommendations on workloads best suited for migration to Azure, provide strategy and plan, on how to migrate workload, along with estimates on project and ongoing spend.


 Licensing

As we finalize your Azure migration plan, we’ll incorporate the necessary licensing along with options for consolidation of existing licenses and additional cost saving.


 Migration & Support

Our team will work closely with you to minimize disruptions and drive adoption. We'll also provide ongoing support and review performance and budget impact to align with your business needs.

Azure Virtual Desktop

Solve hybrid work challenges with the power and scalability of Azure Virtual Desktop. 

Our team leverages Azure Virtual Desktop and Microsoft 365 to provide your employees with a familiar, secure, and scalable Windows experience combined with responsive support, advanced options, and simplified billing.

Azure Virtual Desktop is the optimal choice to replace aging Remote Desktop Services and VPN connections, simplifying management and reducing complexity for employees. 

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Microsoft Azure Insights

Learn more on how we enable success with our clients, our thoughts on emerging technologies, and how to position your company for growth.

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Quest™ Mobile

Now you can access Quest™ from your Apple iOS and Android devices. Simply scan the QR code or download from the App Store or Google Play to enjoy instant access to your service requests, real-time notifications, and more.

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Download the App

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Watch How Quest™ Mobile Works

 

 Tech Support Easy Button

Using Quest™, your team can quickly access self-help resources or request technical support from our team with ease. All of our interactions are updated in real time, keep everyone up to date on our efforts.

Quest’s simplified interface can be customized for your company’s applications to quickly identify and route requests to the right subject matter expert while providing links to self-help information for common issues.

In addition to support resources, Quest can provide your team with a powerful dashboard, quickly linking employees to the application they need every day.

  • Request Technical Support
  • Quickly Access Ticket Status
  • Access Self-Help and Key Applications
  • Review Project Status
  • Easy Access via Desktop or Mobile

 Powerful Automation

To support growing companies, we provide a customized experience to automate employee onboarding and role changes, with direct integrations into HR systems, identity management platforms, and popular applications. 

This allows us to deliver powerful workflow automation to create accounts, provision applications, assign security rights, and initiate the procurement process for any required PCs, software, or accessories needed.

Beyond the required IT components, we can also gather information and route requests to specific departments such as HR, marketing, facilities or any other team that needs to be part of the hiring process.

  • Automate Employee Onboarding
  • Simplify Role Changes
  • Accurately Offboard Departing Employees
  • Automate Procurement & Licensing
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Start your IT journey today.

Get in touch with an IT expert in your industry. We will guide you step-by-step to modernize your IT, drive meaningful outcomes, and achieve your goals.